Cannelle Nutrition Privacy Policy

 

Our contact details 

Name: Uta Boellinger - Cannelle Nutrition

Address:Harbour View, Clarendon Place, Portslade, BN41 1BF

Phone Number: 07722797246

E-mail:info@cannelle.co.uk

 

The type of personal information we collect 

We currently collect and process the following information:

• Name and contact details: email address and address, phone number (if provided)

• Interaction data: how you use our website, including the use of Facebook Pixel and Conversion API to track interactions and behaviors on our website

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Signing up for one of our free guides or a course

• Booking in for a discovery call

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Additionally, we receive information indirectly from the following sources:

• The Facebook Pixel and Conversion API, which collect data about your interactions on our website. This data helps us understand how users interact with our site and allows us to measure the effectiveness of our advertising campaigns and to deliver ads that are more relevant to you.

We use the information that you have given us, as well as the information collected via Facebook Pixel and Conversion API, in order to:

• Send you relevant information about the topics you are interested in

• Contact you with relevant offers

• Retarget you with social media ads based on your website interactions

• Improve the relevance of the ads you see

• Measure the effectiveness of our advertising campaigns

We may share this information with marketing partners who support Cannelle Nutrition in our advertising efforts.

We use the information that you have given us in order to send you relevant information about the topic you are interested in, to contact you with relevant offers and we may use your data for targeted social media ads. 

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@cannelle.co.uk or clicking the 'unsubscribe button' at the bottom of any of our emails.

(b) Our legitimate interests in improving our services, marketing effectively, and efficiently managing our business.

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How we store your personal information 

Your information is securely stored. 

We keep your name and contact details for email marketing purposes until you let us know you no longer wish for this to be held. We will then dispose your information by deleting the information from our CRM.

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Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@cannelle.co.uk , 07722797246  if you wish to make a request.

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Use of Cookies and Tracking Technologies

In addition to the information mentioned above, we use cookies and similar tracking technologies on our website, including the Facebook Pixel. These technologies help us understand user behavior, manage the content on our site, and improve the user experience. For more detailed information on our use of these technologies, including how you can control or opt out, please see our Cookie Policy.

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Changes to Our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 28/03/24.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 

Name: Uta Boellinger - Cannelle Nutrition

Address:Harbour View, Clarendon Place, Portslade, BN41 1BF

Phone Number: 07722797246

E-mail:info@cannelle.co.uk

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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Cannelle Nutrition Cookies Policy

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At Cannelle Nutrition, we believe in being clear and open about how we collect and use data related to you. This policy provides detailed information about how and when we use cookies on our website.

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What are Cookies?

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Cookies are small text files sent to your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that the adverts you see online are more relevant to you and your interests.

Use of Cookies and Tracking Technologies

We use cookies and other tracking technologies for the following purposes:

• To Improve Our Website's Performance: We use cookies to understand how our website is used. This helps us identify areas for improvement and to optimize the website to provide a better user experience.

• To Analyze Our Website Traffic: We use analytics cookies to help us understand how visitors interact with our website, which helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.

• For Marketing and Advertising: We use cookies from third-party partners such as Google and Facebook for marketing purposes. These cookies allow us to display Cannelle Nutrition promotional material to you on other sites you visit across the Internet. We may also share information about your behavior on our site with our advertising and analytics partners.

• Facebook Pixel: Specifically, we use the Facebook Pixel to measure the effectiveness of our advertising by understanding the actions you take on our website. It helps us track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and retarget to people who have already taken some kind of action on our website.

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Managing Cookies

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Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Please note that if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

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Consent

By using our website, you consent to the use of cookies and tracking technologies as described in this Cookies Policy. We will ask for your consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

Changes to This Policy

We may update this Cookies Policy from time to time in response to changing legal, technical, or business developments. When we update our Cookies Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

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Contact Us

If you have any questions or comments about this Cookies Policy, please contact us at:

• E-mail: info@cannelle.co.uk

• Phone: 07722797246

• Address: Harbour View, Clarendon Place, Portslade, BN41 1BF

This Cookies Policy was last updated on 28/03/2024.

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